FAQ
Q. What is Gourmanity?
A. Gourmanity is a team of passionate foodies. We curate a collection of authentic ingredients from around the globe, preserving traditions and flavors that tell the stories of the passionate individuals who cultivate them.
Q. Where do you source your products?
A. We source our products from their original homelands around the globe. Our never-ending quest is to uncover the world's best-kept culinary secrets, bringing the fruits of labor from heroes preserving their heritage to your table.
Q. Do you offer wholesale pricing?
A. Absolutely! If you're a distributor or retailer interested in our extensive collection, feel free to reach out to us at info@gourmanity.com or via our contact page. We're here to discuss how Gourmanity can add a touch of global flavor to your shelves. Looking forward to connecting with you!
Q. Can I return my product?
A. At Gourmanity, your satisfaction is our priority. Due to safety and health reasons, we do not accept returns. However, if you receive a damaged or defective product or if the item is incorrect, please contact us at info@gourmanity.com or through our contact page and attach a clear photo of the shipping label and the damaged or defective item. If eligible, we'll initiate a refund to your original payment method or send you a replacement. Please note that refunds are not available for items other than damaged or defective products.
Please see our full refund policy here.
Q. Do you ship to Canada?
A. Currently, we only ship throughout the USA and do not offer shipping services to Canada. If you have any questions or need assistance, feel free to reach out to us at info@gourmanity.com or through our contact page. Thank you for considering Gourmanity for your culinary experiences.
